Legal and Professional

Here are our privacy, code of ethics and other policies for you to review.


Privacy Policy

Here at AIS we treat client confidentiality with the utmost of integrity. Registered with the Information Commissioner under the Data Protection Act; AIS has in place Professional Indemnity and Public Liability insurance.

All AIS staff are vetted by our own stringent system and to the British Standard BS 7858 -2012 and must adhere to our Company Policies in relation to Data Protection, Client Confidentiality and Privacy. Anyone who represents AIS will produce a Company Photo ID on request.

Code of Ethics

AIS(2000) is the trading name of AIS 2000 Cardiff Limited and will hereinafter be referred to as AIS, who are registered under the Data Protection Act,  AIS is also an ISO accredited firm, they hold BS102000 BS 7858 and ISO 9001 Р2008.

AIS will:

  • Undertake all professional duties in accordance with the highest moral principles and never be guilty of conduct, which will bring reproach upon, our clients, or AIS.
  • Verify the credentials of clients ensuring they have lawful and moral reasons to instruct an investigation.
  • Respect the privacy of clients and their lawful confidence.
  • Ensure that our services are adequately secure to protect privacy and to guard against inadvertent disclosure of private information.
  • Ensure that all employees and other persons assisting an investigation adhere to this Code of Ethics, accepting responsibility thereof.
  • Conduct all investigations within the bounds of legality, morality and professional ethics.
  • Respect the best interests of our clients, by maintaining the highest standards of proficiency.
  • Report to our clients all the facts ascertained, whether they be advantageous or detrimental, ensuring that nothing be withheld from the clients save by the dictates of law.
  • Observe the precepts of truth, accuracy and prudence together with the highest professional objectives.
  • AIS will when required, produce a mutually agreed service level agreement between a client and the company.

Other Policies

AIS are proud of their Company Policies which cover such subjects as:

  • equal opportunities
  • the environment
  • health and safety
  • data protection
  • privacy
  • training
  • customer service
  • service level agreements

This is not a definitive list; it is constantly reviewed as part of the companies ISO procedures. are regularly audited by the ISO and several of their larger clients.